Information we collect
We collect information provided at the time of booking, including name, email address, phone number, payment details, and any special requests or preferences. We may also collect information about your stay and your use of our facilities.
How we use your information
Your information is used to:
Process and manage your bookings
Communicate with you regarding your booking
Provide personalized services during your stay
Process payments and prevent fraud
Send promotional offers (with your consent)
Improve our services and the guest experience
Information sharing
We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our hotel (payment processors, booking platforms, etc.). We may also disclose information where required by law.
Data security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Payment information is encrypted and processed through secure channels.
Your rights
You have the right to:
Access the personal data we hold about you
Request the correction of inaccurate information
Request the erasure of your data (subject to legal provisions)
Opt-out of marketing communications at any time
Object to certain processing of your data
Cookies
Our website uses cookies to improve your browsing experience and analyze site usage. You can control cookie settings through your browser preferences.
Data retention
We retain your information only for as long as necessary to fulfill the purposes described in this policy or as required by law.
Last updated: February 2026